When a parent starts needing help at home, most families don't know where to begin. We do this every day. Call us, tell us what's going on, and we'll tell you honestly what kind of care fits: hourly, live-in, or somewhere in between.
Request a Free Care Consultation
No obligation. We'll listen first, then tell you what we'd recommend, even if that's not us.
You don't need to have it all figured out before you call. Most families who reach us are starting from "Mom fell last week and we're worried." That's enough.
Call or send the form. We'll ask about your loved one's routine, health, home, and what's changed. You'll get straight answers about what level of care makes sense and what it costs, in that first conversation, not after three follow-up calls.
We select a caregiver based on your loved one's needs, schedule, and personality, not whoever happens to have an open slot. You approve the match before care begins. If it's ever not the right fit, we change it. No friction, no guilt.
Care usually begins within a few days of the assessment. We check in with your family regularly, adjust the plan as needs change, and stay reachable. You will never wonder who to call.
All of our care is non-medical and fully customized. Some clients need four hours a week. Some need someone there around the clock. We'll help you figure out which one you are.
Loneliness does real damage to mood, appetite, and health. Our companion caregivers share meals, run errands together, play cards, take walks, and keep your loved one connected to their own life. We match by personality, because a companion who doesn't click isn't companionship.
Hands-on help with bathing, dressing, grooming, toileting, and getting around the house safely. Our caregivers are trained to provide this care in a way that protects your loved one's privacy and pride: help that feels like support, not supervision.
Meal preparation, laundry, light housekeeping, dishes, and keeping the home safe and livable. Often the first service families start with, and often the one that lets a parent stay in their own house years longer.
A dedicated caregiver resides in your loved one's home, providing continuous presence, daily support, and real peace of mind. Live-in care is often the most affordable path to around-the-clock coverage. We'll explain how it works, what it costs, and how it compares to 24-hour shift care.
Caregivers in rotating shifts, so someone is awake and attentive at every hour, day and night. The right fit when your loved one needs active help overnight, is at fall risk after dark, or is living with advancing dementia. We'll help you decide between 24-hour care and live-in care.
Grocery runs, prescription pickups, tidying, seasonal tasks, and the small jobs that pile up. Practical help that keeps daily life running and takes pressure off family members who've been absorbing it all.
If you're the one providing care, you already know: you can't pour from an empty cup. We step in for an afternoon, a weekend, or a few weeks so you can rest, travel, or just breathe, knowing your loved one is in professional hands.
Most home care agencies can't get your loved one to a doctor's appointment. We can. Through our affiliated transportation company, we arrange safe, wheelchair-accessible rides to medical appointments, therapy, and errands, with a caregiver accompanying when needed. One call covers the care and the ride.
Havenwood Care is based in Farmington and provides in-home care throughout Hartford County, including:
Don't see your town? Call us. If you're in or near Hartford County, we can almost certainly help.
Havenwood is locally owned. When you call, you're not routed through a national call center to a franchise office. The person who answers can actually answer.
Some families call us before they need paid care. We'll tell you that. We'd rather earn your trust now and your business when the time is right.
No "call for a quote" runaround. We explain hourly, live-in, and 24-hour pricing up front so you can plan.
Background checks, reference verification, and skills assessment before hiring, and matching based on fit, not availability.
Havenwood Care is a Connecticut-licensed home care agency based in Farmington, serving families across Hartford County. We started with a simple observation: families navigating home care for the first time are overwhelmed, and most agencies make it harder: vague pricing, slow callbacks, revolving-door caregivers.
We built Havenwood to be the opposite. Clear answers on the first call. Careful caregiver matching. Consistent faces. And an owner who stays personally involved in every client relationship.
Licensed and insured with the Connecticut Department of Consumer Protection, HCA #0002903. You can verify our license anytime at elicense.ct.gov.
Every caregiver is background-checked, reference-verified, and skills-assessed before joining Havenwood.
Care plans are living documents, reviewed regularly and adjusted as your loved one's needs change.
One point of contact for your family, from first call onward.
Everything families ask us before getting started.
Still have questions? We're happy to help.
Book a Free ConsultationEvery family's circumstances are different. Call or send the form, and we'll respond quickly, usually within two business hours, with real answers, not a sales pitch.